Email Automation

Automate email responses and draft generation with AI

Overview

Orivela AI can generate professional email responses, draft replies, and manage email conversations automatically using SendGrid.

Features

• AI-Generated Drafts: Automatically create email responses
• Context Awareness: Maintains conversation context
• Professional Tone: Matches your brand voice
• Multi-Language: Responds in customer's language
• Template Support: Uses SendGrid templates

Setup

1. Configure SendGrid integration
2. Set up email templates (optional)
3. Configure from email address
4. Test email generation
5. Enable automatic responses

Workflow

When an email is received:

1. AI analyzes the email content
2. Generates appropriate response
3. Creates draft for review (or sends automatically)
4. Logs conversation in dashboard